With over 120 sites, CityMD is the leading urgent care provider in the New York metropolitan area and has earned NCQA Patient-Centered Connected Care™ Recognition for all of its eligible urgent care centers in New York, New Jersey and Seattle.
NCQA took a road trip to CityMD headquarters, for a discussion about how it coordinates care between patients, specialists and primary care physicians.
In the videos below, CityMD details how the Recognition process transformed its electronic health systems, explains the success of its Aftercare program and talks about its strategic partnership with Montefiore Health System.
Click the links to view the videos.
Lawrence Green is the Communications Specialist of Content Production at NCQA and has been with the organization since 2018.