Navigating Through Q-PASS: A Video Tutorial

We know you’ve heard: Q-PASS is the new way for practices to submit information to NCQA and manage their recognition under the redesigned program.

To help our customers through the new process, NCQA presents this video tutorial: Navigating Through Q-PASS. NCQA’s own “Q-PASS King,” Bill Tulloch, leads you step by step through everything from creating a new account, to evidence check-in, to scheduling a virtual review.


6 thoughts on “Navigating Through Q-PASS: A Video Tutorial

  1. This is great….I just have a quick question how far in advance should the first virtual review be scheduled prior to your site’s expiaration?

    1. Thank you for your question Vivian! For practices that are brand new to PCMH recognition, we suggest that it may take 8-12 months to fully transform and obtain Recognition. Practices should enroll with NCQA, via the Q-PASS platform, once they have begun to prepare and are ready to get started. The virtual review schedule is flexible and depends how organized and prepared the practice is. They have 12 months and up to 3 check-ins to receive recognition.

      For practices that are currently PCMH recognized, they are eligible to come through an accelerated renewal that will allow practices to attest to many of the requirements and provide evidence for a more limited set of requirements. For those practices, we think it will take around 4-6 months to achieve recognition.

  2. We are ready for check in but it says we have too many components to check in for our first check in. How are we to schedule? If we are marking everything as checked in following the suggested check-in time frame, how do we make this work?

    1. Hi Kari~
      My apologies for the delay, we did not have a blog moderator for a while and your comment was just approved.

      You have to uncheck-in items to reduce the number to 70 or 80, whatever the maximum is for that check-in. It’s a recent feature addition to the Q-PASS system, because Evaluators were being overwhelmed with components during our initial reviews.

      Let me know if I can be of any other service.

  3. When you go over the Attestation process, you say there is more “formal” language that NCQA would like us to use but don’t state what it is. What is the “formal language” that should be used for attestations?

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