In this episode of “Inside Health Care,” Peggy O’Kane, NCQA President, talks with Frank Micciche, NCQA VP of Public Policy and Communications, about what she learned from 2020, including her rediscovery of the importance of public health and its links with the private sector.
Peggy and Frank also discuss NCQA’s priorities for 2021 and beyond: Digital quality measures, multicultural health care, telehealth and more.

Lawrence Green is the Communications Specialist of Content Production at NCQA and has been with the organization since 2018.