In this episode of “Inside Health Care,” Thomasene Barnes, of New York Health and Hospitals, and Kelsey Keller, of Hackensack Meridian Health, discuss their PCMH Certified Content Expert (CCE) Quality awardwinning efforts with Matt Brock, NCQA Director of Communications. Thomasene and Kelsey talk about their innovative strategies for improving patient-centered care. They also discuss their leadership techniques, motivations and impressions of the PCMH Conference.
On October 6, CCE Awardee Thomasene Barnes will present CCE Quarterly: Building an Organizational Culture of Quality: Sustaining PCMH. Join us for this webinar training!
CCEs play an integral role in helping a practice transform into a PCMH. NCQA is currently accepting nominations here from Recognized practices for the 2020–2021 PCMH CCE Quality Award. Winners will be announced in September at the PCMH Congress in Dallas, Texas.
Lawrence Green is the Communications Specialist of Content Production at NCQA and has been with the organization since 2018.