On February 23, 2017, NCQA hosted a google hangout to share experiences and findings from the HEDIS® Learning Collaborative. It was a huge success with over 750 people signed up to watch online!
The HEDIS Learning Collaborative was a pilot effort where NCQA worked with a group of health plans to report Healthcare Effectiveness Data and Information Set (HEDIS®1) measures using data from electronic clinical data systems (ECDS). Participating plans in the HEDIS Learning Collaborative reported on three depression care measures using the ECDS methodology.
Dr. Mary Barton, Vice President of Performance Measurement at NCQA moderated the discussion that included panelists from two of the participating health plans who discussed their experience collecting clinical data to report depression measures. Nicole Johnson, Director of Performance Outcomes at CareSource in Dayton, Ohio, shared their challenges and successes in using data from a plan-run case management program to report the depression measures. She described how CareSource is trying to leverage other clinical data to enhance not just quality reports but more importantly, population management for their members. Natalia Diaz joined us from her office in Puerto Rico. She’s the Quality Analytics Manager with Triple-S Advantage, Blue Cross Blue Shield of Puerto Rico. Natalia spoke about their challenges in trying to leverage data from multiple sources and integrate it for reporting at the health plan level. Specifically, she noted that when data, such as depression screening results, are not captured in structured fields, it can be difficult to capture results at the plan level.
The google hangout was live-streamed allowing the audience to ask questions to Dr. Barton and the panelists. A recording of the hangout is available here: https://youtu.be/1OZOfOeE5G8. NCQA encourages anyone who is interested to learn more about ECDS to contact us at ECDS@ncqa.org.
1HEDIS® is a registered trademark of the National Committee for Quality Assurance (NCQA).
Emily Morden is Senior Research Associate in the Performance Measurement Department at the National Committee for Quality Assurance (NCQA). She is responsible for the development and maintenance of HEDIS measures primarily addressing geriatric and behavioral health care. Emily also works on efforts to develop and evaluate performance measures for the Medicare Advantage Part C Plan Rating program, working in collaboration and consultation with internal and external advisory panels in order to inform measure development. Emily has over 10 years of experience working in the health care field. Prior to coming to NCQA, Emily was an Associate Program Officer at the Institute of Medicine and worked on several studies examining the quality of health care services for military service members and veterans. Prior to this, Emily worked in clinical roles as a medical social worker for hospice programs and as a counselor in both adult and adolescent mental health treatment facilities. Emily holds an M.S.W. degree from Portland State University and a B.A. in sociology from the University of Oregon.