Inside Health Care Episode #003: Re-Energizing Your Practice-How the PCMH Model Impacts Physician Burnout

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Physician Burnout
Dr. Mark H. Greenawald
Physician burnout has reached epidemic proportions in healthcare, presenting a serious challenge to achieving of the Triple Aim of better patient care and better population health at a lower cost.
In this episode of Inside Healthcare, Dr. Mark H. Greenawald, Vice Chair, Academic Affairs and Professional Development, Carilion Clinic talks about the ‘4th Aim’ of health care — the importance of caring for the caregivers. Dr. Greenawald describes the solutions they’ve put into place in the Carillon Clinic health system (as featured in US News and World Report) and how those solutions can also apply to health systems and individual practices.
We caught up with Dr. Greenawald at the PCMH Congress in Orlando where he addressed the general session about this physician burnout epidemic.
Highlights from the Podcast on Physician Burnout

• What is physician burnout and what does it mean for organizations and people?
• How can clinician burnout be addressed from an organizational perspective?
• How does the patient-centered medical home model take the burden off clinicians and ease burnout?

More on Dr. Greenawald

Vice Chair, Academic Affairs and Professional Development, Carilion Clinic, Department of Family and Community Medicine, Professor and Vice Chair of Family and Community Medicine, Virginia Tech Carilion School of Medicine, Medical Director of Physician Leadership and Professional Development and Chair, Professional Well-Being Committee, Carilion Clinic.
Cindy Peña
Cindy is Senior Communications Manager at NCQA. Her focus is building consumer awareness through media and public relations. A communications and public engagement strategist with a background steeped in TV news reporting, Cindy is also part of NCQA’s Creative Services unit developing messaging through visual storytelling.

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