NCQA’s Staff Writers
Matt Brock is the Director of Communications at NCQA. After more than two decades working in broadcast journalism, Matt now leads NCQA’s efforts to develop unique content that engages and informs consumers as well as providers, plans and policymakers via this blog, our website, NCQA.org and numerous social media platforms. Matt’s goal is to educate consumers and to direct them to the best resources when considering quality in their health care decisions.
Cindy is Senior Communications Manager at NCQA. Her focus is building consumer awareness through media and public relations. A communications and public engagement strategist with a background steeped in TV news reporting, Cindy is also part of NCQA’s Creative Services unit developing messaging through visual storytelling.
Amy Maciejowski is the Communications Specialist at NCQA. She supports internal and external communications for NCQA, aiming to increase NCQA’s consumer facing brand. She creates blog posts, social media strategies and infographics to bring awareness to the health care quality agenda. Amy holds a master’s degree in Political Communications from American University.
Michael Braaten is the video and Communications Specialist at NCQA and has been with the organization since 2016. He supports NCQA’s external communications for the consumer audience and public and private stakeholders.
Paul Cotton is the Director of Federal Affairs. He works on health reform and other initiatives to improve health care quality. Previously he was an AARP Senior Legislative Representative lobbying Congress and the Administration on Medicare, Medicaid, CHIP, health reform and quality improvement issues. He has also worked at the Center for Medicare & Medicaid Services as Hearings & Policy Presentation Director in the Office of Legislation, and as a journalist for publications including the Journal of the American Medical Association.
As NCQA’s Chief Information Officer, Rick Moore is responsible for the vision and strategic direction of the Information Services, Information Technology and Information Products. He also works closely with NCQA’s stakeholder partners and represents NCQA on leading several national health information technology initiatives and panels including the Health Information Technology Standards Panel (HITSP), the National Quality Forum (NQF) Health Information Technology Expert Panel (HITEP), the Markle Foundation’s Steering Committee on Connecting for Health, and the American Medical Association (AMA) and NCQA Collaborative for Improving Quality Measurement in Electronic Health Records.
Margaret E. O’Kane is the founding and current president of NCQA. Modern Healthcare magazine has named O’Kane one of the “100 Most Influential People in Healthcare” nine times, most recently in 2016, and one of the “Top 25 Women in Healthcare” three times.